Shipping Information
1. Shipping Rates
- Free Shipping: Orders over $60 qualify for free shipping.
- Coffee Products: Shipping charge is $3.99 per order. Your coffee is freshly roasted per order and shipped directly from the roasting facility to the customer.
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Sustainable Living Line: Shipping charges are based on order weight and are shipped via USA Tracked Post:
- 0 lb - 0.26 lb: $3.99
- 0.27 lb - 1.65 lb: $6.99
- 1.66 lb - 2.65 lb: $9.99
- 2.66 lb - 11 lb: $14.99
- Combining Orders: If a customer orders both coffee and Sustainable Living products, shipping costs are calculated separately for each due to different shipping origins and methods.
2. Processing Time
- Coffee Orders: Orders are roast to order, ensuring maximum freshness, and are typically processed within 1-2 business days.
- Sustainable Living Orders: Stored inventory allows for quicker dispatch, with typical processing times of 1-2 business days.
3. Estimated Delivery Times
Standard Shipping: 3-7 business days (varies depending on location).
4. Sustainable Shipping
In line with our commitment to sustainability, we use eco-friendly and recyclable packaging materials to ensure our products are as green as possible.
5. Tracking Your Order
Once your order has shipped, you will receive an email with tracking details so you can follow your package's journey to your door.
6. Issues with Shipping
If you encounter any issues or delays with your shipping, please reach out to our support team at info@earthroastcoffee.co. We're here to help!
7. Recycling & Returns
Coffee Pod Recycling Program: Customers are encouraged to use our recycling service for coffee pods to reduce waste. Visit our Recycling Page to learn more.
8. FAQs
- How much does shipping cost? Coffee products ship at a flat rate of $3.99 per order, and Sustainable Living products ship based on order weight (see tiered rates above).
- Do you ship internationally? Not at the moment, but we are expanding soon!
